Refund and Returns Policy

For Purchases Made From zadmegastore.com  or any of our Amazon stores

No questions asked 30-day money-back guarantee

Return any undamaged Zlink product within 30 days of delivery to receive a full refund for ANY reason! For zadmegastore.com customers,  Amazon customers, please contact us. Refund will be made within 7 business days.

12-month extended warranty for quality-related issues

With our extended warranty, return any undamaged Zlink product within 12 months of purchase for a replacement of the product. Please contact us to tell us about the issue.

Free user support

If your Zlink  product isn’t working properly, contact our world-class, friendly tech support team for quick and easy solutions.

Limitations and notes on returns

• To receive the 30-day money back guarantee, you are responsible for shipping costs for returns unrelated to quality issues. The returned product must be in undamaged, sellable condition. If the product was damaged, we may not be able to provide a full refund.
• Warranty-related shipping costs are only covered by Zlink within the country of purchase. For shipping outside the country of purchase, either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• When returning an item, please ship it back within 30 days of receiving approval. Further delays may void or cause problems with your return
• If orders are undeliverable because of buyers’ own reasons, for example, provide a wrong address, refuse to accept package, fail to get the package from carrier etc., the buyers will pay for the original and return shipping fee and other fee that may occur.

Return Cost

Buyers who are returning product with no quality-related issues are responsible for the return fee that may occur. For returning products with quality-related issues, we will cover the standard shipping cost and the original shipping fee.

Quality-Related Issues

If a product does not work as the product description, we consider it quality-related issues. For specifications that comes with specific numbers, please allow for up to 30% of tolerance caused by measurement or depreciation.

Tax and Tariffs

Buyers are responsible for the tax and tariffs that may occur, and should cooperate when customs clearance is needed.

Friendly reminder:

When contacting us for help, be sure to have your Zlink  product handy for troubleshooting!

Contact us

Email: support@zit.ae

Website: www.zlinkonline.com